Official Document

Privacy Policy GK8 —
Our Commitment to Protecting Your Data

Your privacy is our priority. This document transparently explains how gk8 collects, stores, uses, and protects your personal information in accordance with international data protection standards.

Effective: 1 January 2026 Updated: 1 June 2026 256-bit SSL Encryption
Updated: 1 June 2026 English SSL Protected
Quick Summary: gk8 only collects information that is strictly necessary to operate our platform. We do not sell your data to third parties for marketing purposes. All information is stored with the latest encryption and protected to the highest industry standards.

01Introduction and Scope of This Policy

GK8 Entertainment Limited ("gk8", "we", or "our platform") takes seriously our responsibility to protect the privacy of every member using the platform at https://gk8.lc. This Privacy Policy is designed to clearly and transparently explain how we handle your personal information from start to finish.

This document applies to all gk8 platform users, including website visitors, registered members, active players, and former members. It covers all channels through which you interact with gk8 — whether via the official website, mobile app, live chat, email, or any other communication channel we provide.

Gk8 operates to strict data protection standards and is committed to ensuring your personal information is always handled with full integrity and transparency. We comply with applicable data protection laws and continuously update our practices to align with industry best standards.

gk8's Promise: We have never and will never sell your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to provide you with the best possible service.

02Information We Collect

Gk8 collects your personal information through several means depending on the nature of your interaction with our platform. We only collect information that is strictly necessary for the stated purposes and do not collect excessive data.

Data Category Data Examples Purpose of Collection
Identity Data Full name, date of birth, identification number Identity verification (KYC) and legal compliance
Contact Data Email address, phone number Account communications and customer support
Financial Data Bank account number, bank name, transaction records Deposit and withdrawal processing
Technical Data IP address, browser type, operating system Account security and fraud prevention
Usage Data Game history, betting records, login activity Service improvements and responsible gaming
Communication Data Live chat records, support emails Complaint resolution and service quality improvement

Some information is collected automatically as you browse our platform, while other information is provided voluntarily during registration or when using our services. gk8 does not collect sensitive information such as biometric data, health information, or political views unless required by law.

  • Information you provide when registering a new account at gk8
  • Information you update via your account profile section
  • Data collected automatically when you use our platform
  • Information received from trusted payment providers during transaction processing
  • Data obtained through licensed third-party identity verification processes

03How We Use Your Data

Gk8 uses collected personal information for legitimate and specific purposes. Every use of your data has a solid legal basis — whether grounded in contractual necessity, legal obligation, gk8's legitimate interests, or your explicit consent.

  • Verifying your identity and processing account registration securely
  • Processing your deposits, withdrawals, and all financial transactions quickly and accurately
  • Complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations as required by law
  • Detecting and preventing fraud, money laundering, and suspicious activity on the platform
  • Providing responsive customer support and resolving any enquiries or complaints
  • Sending important notifications related to your account, transactions, and security
  • Improving the user experience based on usage patterns and member feedback
  • Ensuring compliance with all applicable regulatory requirements
Marketing Communications: gk8 will only send you promotional communications and exclusive offers if you have given explicit consent. You may opt out of marketing communications at any time via your account settings or by contacting our support team.

04Information Sharing and Disclosure

Gk8 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations where gk8 needs to share your information with certain parties to keep our platform operating safely and efficiently.

  • Payment Providers: Required transaction information is shared with licensed payment gateways to process your deposits and withdrawals securely
  • Identity Verification Service Providers: Your KYC data is shared with certified third-party identity verification providers to comply with legal requirements
  • Game Providers: Limited game data is shared with licensed game providers to ensure games function correctly
  • Authority: gk8 will disclose required information to regulatory authorities or law enforcement when mandated by law
  • Fraud Prevention Services: Limited technical data is shared with fraud prevention systems to protect platform integrity and all members

All third parties working with gk8 are required to comply with strict data protection standards and are not permitted to use your information for any purpose other than what is specified in their service agreements with gk8.

Important: gk8 will never ask for your password, PIN, or full financial details via email, SMS, or live chat. If you receive such a request claiming to be from gk8, it is a fraudulent attempt and you should report it to us immediately.

05Data Security and Protection Measures

Gk8 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, destruction, or accidental disclosure. Our security systems are built on a "defence-in-depth" principle that combines multiple layers of protection simultaneously.

  • 256-bit SSL encryption for all data transmitted between your browser and gk8 servers
  • AES-256 encryption for all sensitive data stored in our database
  • Two-factor authentication (2FA) is available for all member accounts as an additional layer of security
  • 24/7 security monitoring with an active intrusion detection system (IDS)
  • Periodic security audits conducted by certified independent cybersecurity specialists
  • Strict access controls — only authorised staff may access sensitive member data
  • Redundant data backup systems to ensure service continuity
Security Certification: gk8's payment infrastructure complies with the PCI DSS (Payment Card Industry Data Security Standard). This means your financial information is handled in accordance with the highest security standards of the international payments industry.

06Cookies and Tracking Technologies

Gk8 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and understand how members use the platform in aggregate for improvement purposes.

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled
  • Functional Cookies: Storing your preferences such as language and display settings to improve ease of use
  • Analytics Cookies: Helping us understand how the platform is used in general terms (without identifying individuals) for continuous improvement
  • Security Cookies: Used by fraud prevention systems to detect unusual account activity and protect your account

You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect certain features on the gk8 platform and your overall user experience.


07Your Personal Data Rights

Gk8 recognises and fully respects your rights regarding your personal information. You hold the following rights, which you may exercise at any time by contacting our support team:

  • Right of Access: You have the right to obtain a copy of all personal information we hold about you
  • Right to Rectification: You may request that we correct any inaccurate or incomplete information
  • Right to Erasure: Under certain circumstances, you may request deletion of your personal information (subject to legal obligations)
  • Right to Object: You may object to the processing of your data for specific purposes such as marketing communications
  • Right to Data Portability: You may request your data in a structured, machine-readable format
  • Right to Withdraw Consent: You may withdraw any previously given consent at any time
Response Time: gk8 will process all data rights requests within 30 business days. For complex requests, we may require up to 60 days and will notify you if an extended timeframe is needed.

08Data Retention Period

Gk8 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Once the retention period expires, your data will be securely deleted or anonymised.

  • Active account data: Retained for as long as your account is active and for 5 years after account closure
  • Financial transaction records: Retained for a minimum of 7 years in accordance with financial regulatory requirements
  • Security and access logs: Retained for 2 years for investigation purposes if required
  • Support communication records: Retained for 3 years for reference and service improvement
  • Aggregated analytics data (without personal identifiers): May be retained indefinitely

Where legal requirements, active investigations, or related legal proceedings exist, gk8 reserves the right to extend data retention periods beyond the limits stated above until the matter is fully resolved.


09Changes to This Privacy Policy

Gk8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in how we handle personal data. All changes take effect immediately upon publication of the latest version on this page.

  • The "Updated" date at the top of this page will always reflect the date of the most recent revision
  • For material changes that significantly affect your privacy rights, gk8 will notify you via email or an in-platform notice
  • Continued use of the gk8 platform after any changes are published will be considered acceptance of the updated terms
Review Regularly: We recommend reviewing this Privacy Policy periodically to stay up to date on how gk8 manages your personal information. Archives of previous versions of this policy are available upon request.

10Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your rights regarding personal data, the gk8 privacy team is ready to assist you through the following channels:

  • 24/7 Live Chat available directly on the gk8 platform for immediate assistance
  • Support email: [email protected] — we will respond within 24 hours
  • Our FAQ section at FAQ page for frequently asked questions about privacy and security

Gk8 is committed to resolving all privacy-related enquiries transparently, professionally, and within a reasonable timeframe. Your satisfaction and trust are the foundation of everything we do at gk8.

gk8's Commitment: We believe trust is built through transparency and consistent action. This Privacy Policy is more than a legal document — it is our commitment to every gk8 member that your personal information will always be handled with respect, security, and integrity.

Your Privacy Rights at gk8

Gk8 fully recognises and respects your rights — you always have control over your personal information

Right to Know

You have the right to know exactly what information we collect about you and how it is used at all times.

Right to Rectification

Inaccurate information can be corrected promptly through your profile settings or by contacting our support team.

Right to Erasure

You may request deletion of your personal data under certain circumstances, subject to applicable legal obligations.

Right to Object

You may object to any data processing you have not consented to, including unwanted marketing communications.

Right to Data Portability

Request a copy of your data in a structured, portable format to suit your needs.

Right to Withdraw Consent

Your consent can be withdrawn at any time without affecting your other rights.

Why Your Privacy Is Safe with gk8

We invest in technology and best practices to ensure every aspect of your data security is protected

256-bit SSL Encryption

All data moving between your device and gk8 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. Your information is never transmitted unprotected.

Two-Factor Authentication

Gk8 provides two-factor authentication (2FA) for all member accounts. This additional security layer ensures only you can access your account, even if your password becomes known to another party.

24/7 Continuous Monitoring

Gk8's security monitoring system operates around the clock to detect any suspicious activity. Any unauthorised access attempts are automatically detected and blocked in real time.

PCI DSS Standard Compliance

All payment processing at gk8 complies with PCI DSS (Payment Card Industry Data Security Standard), ensuring your financial information is handled to the strictest international payment industry standards.

Independent Security Audit

Gk8 undergoes regular security audits conducted by certified independent specialists. The findings of these audits ensure our data protection systems remain up to date and meet the highest standards set by international industry bodies.

Ongoing Staff Training

Every gk8 staff member with access to member data undergoes comprehensive and regular data protection training. A culture of privacy at gk8 is more than a written policy — it is a core value practised by every member of our team.

Safe & Trusted

Play with Peace of Mind — Your Data Is Always Protected

Gk8 ensures every aspect of your privacy and security is handled with full accountability. Register a free account now and enjoy a gaming experience that is safe, fair, and fully protected.

256-bit SSL Encryption PCI DSS Compliance 24/7 Support 2FA Verification
Bahasa Melayu